Q: What time is check-in and check-out?
Check-in: 2:00pm Check-out: 10.00am
Tropic Towers FAQs
Browse the Tropic Towers frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Booking & Check-In
Information about bookings, payments and check-in.
Q: Do you require a security bond upon check-in?
$200 Security Bond is required upon check-in.
Cash payments not accepted
Q: Is after hours check-in available?
If you will be arriving after hours please let us know so that we can provide late arrival instructions.
Q: Can I have a late check-out?
Yes, subject to availability. Charges may apply. Please contact reception for more information.
Q: When do I have to pay a deposit?
Payment for the 1st night is required at time of booking.
Q: What are the reception hours?
Monday - Saturday 8:00am - 6:00pm
Sunday - 9:00am - 12:00pm
Q: Can I book local attraction tickets at reception?
All attractions can be booked at reception with no additional fees.
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Services & Facilities FAQ's
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
Free WiFi is available in all apartments. To receive your Wifi access simply contact our friendly reception staff for your voucher.
Q: What facilities do you have?
Our facilities include a lift, swimming pool, spa and BBQ for your convenience and enjoyment.
Q: Is there car parking available?
Free off-street parking is available for our guests.
Q: Is all linen provided?
Yes.
Q: How often are the rooms serviced?
Fresh towels are provided daily. Bed linens are changed weekly.
Q: What is the bedding configuration of each apartment?
1 Bedroom Apartment - 1 Queen Bed Only - Rollaway bed available at extra cost
2 Bedroom Apartment - 1 Queen Bed & 2 Single Beds - Rollaway bed available at extra cost
Q: Is the pool heated?
No.
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Location FAQ's
General information about our location.
Q: How close is Cairns Esplanade?
We are located just 500m from Cairns Esplanade.
Q: Are there shops or restaurants nearby?
Yes, a variety of shopping and dining options are located just 5 to 10 minutes walk from Tropic Towers.
Q: Is there public transport nearby?
Yes, our local bus stop is just 30m from the front entrance.
Q: What local attractions are in the area?
We are surrounded by many amazing attractions including the Great Barrier Reef, Kuranda Train & Skyrail, the Daintree Rainforest and the Atherton Tablelands.
Q: Where can I buy groceries locally?
Our local grocery store is located approximately 500m from Tropic Towers.
Q: How far away is Cairns Airport?
We are located just 5km from the Cairns International Airport.
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